Case Study: Spocket Saves 60+ Hours Per Month with Metabase

Spocket saves over 60 hours per month and avoids ad-hoc requests of their data team

Spocket, the online dropshipping marketplace, needed a better way to manage analytics across teams. Their data team was spending about 60 hours per month building reports, and the company lacked data visualization tools and a single source of truth for key metrics like churn, MRR, and LTV. They turned to Metabase to help non-technical users explore data more easily.

With Metabase, Spocket built centralized dashboards and SaaS metrics folders for tracking signups, trials, churn, upgrades, and financial performance across daily, weekly, monthly, and quarterly views. The platform’s intuitive interface and access controls helped reduce ad-hoc requests to the data team, while giving stakeholders self-service access to trusted data. As a result, Spocket saved over 60 hours per month and improved decision-making with clearer visibility into business health.

Spocket

Shreyas Saliand

Director of Product