Case Study: Matter saves 30% of growth budget with Metabase

Matter saves 30% of their growth budget, making data-informed decisions with Metabase

Matter is a free Slack app that helps teams recognize each other with Kudos, rewards, and continuous feedback. As the company focused more on acquisition and its North Star metrics, it struggled to make data easily available across the team; accessing the database often required troubleshooting, and answering questions with data was difficult. After evaluating other BI tools, Matter chose Metabase to give its team a simpler way to explore product and growth data.

With Metabase, Matter quickly installed a self-hosted setup on AWS and began building dashboards and reports for the whole company. The engineering team created company-wide dashboards, while other teams used Metabase to analyze acquisition, retention, engagement, monetization, and referral metrics. The results included uncovering bugs, improving visibility into key metrics, and saving 30% of the growth budget by identifying that weekend acquisition performed poorly—allowing Matter to reallocate spend to more effective time periods.

Matter

Sam Lepak

Head of Growth