Case Study: Restaurant Management Group improves employee sentiment and retention with Messina Group's advanced analytics

Restaurant Management Group improves employee sentiment in 6 weeks with Messina Group

The customer, a restaurant management group, faced challenges in a difficult labor market by needing better insight into employee sentiment to predict and reduce attrition. Their traditional feedback methods were inefficient. They engaged Messina Group, which utilized its analytics services to address this issue.

Messina Group implemented a solution using surveys analyzed via Power BI to track sentiment. This allowed the client to proactively address issues by concept, region, and store, which positively impacted employee retention and successfully lowered overall hiring costs.