Case Study: Heavy Machinery Manufacturer saves 500+ manual hours annually with Messina Group

Heavy Machinery Manufacturer saves 500+ hours annually with Messina Group

The Messina Group worked with a heavy machinery manufacturer facing significant operational challenges. The client's highly manual and complex systems, particularly in order entry, warranty processing, and reporting, were causing frustration for its dealer network and hindering its aggressive growth objectives. These disparate systems created data silos and required employees to spend hours on redundant daily tasks.

Messina Group implemented a two-part solution involving business advisory and robotic process automation (RPA). One workstream developed requirements for future system enhancements to create a better dealer experience. The other deployed RPA bots to automate production planning, parts inventory reporting, and custom dealer reports. This automation saved over 500 manual hours annually, improved reporting accuracy by 90%, and reduced excess inventory costs by 10%. The Messina Group's work allowed employees to focus on higher-value work and provided a roadmap for further automation.