Case Study: Carus cuts global messaging costs with Messente Communications

Carus cuts messaging costs by 150% with Messente Communications

Carus, a global supplier of reservation systems for ferry operators, faced significant challenges with its reliance on a patchwork of expensive and unreliable local SMS gateways to reach roaming passengers. The complexity and high cost of managing these separate providers in numerous countries constrained operations and became a major maintenance burden. Carus turned to Messente Communications to solve its global messaging needs.

Messente implemented its omnichannel messaging API, replacing the multiple gateways with a single, reliable connection that provides coverage in 197 markets. This solution delivered a 150% reduction in messaging costs, eliminated ongoing maintenance, and ensured steady, reliable message delivery globally for Carus, enhancing the customer experience across all its markets.

Carus