Case Study: Constant Supply boosts customer engagement with Sinch MessageMedia SMS automation

SMS automation helps Constant Supply cut through the noise

Constant Supply, an Australian print-on-demand company, required a quick and reliable method to communicate directly with its customers across its multiple online brands. They needed to cut through a noisy digital landscape to build strong relationships and manage high-speed orders, leading them to the SMS services from Sinch MessageMedia.

Sinch MessageMedia provided an SMS automation solution that streamlined Constant Supply's customer communications. This allowed them to send everything from order confirmations and shipping updates to marketing campaign messages. The results were increased efficiency, improved customer engagement, and the ability to run successful live activations, with plans to further boost conversions using rich messaging.

Constant Supply

Adam Blackburn

Director