Case Study: Byron Bay mobilises flood volunteers with Sinch MessageMedia SMS

MessageMedia lends a hand during northern NSW floods

Byron Bay residents Ben Gray and Monique Hartman needed a fast, reliable way to coordinate volunteers after the northern NSW floods. With phone lines down and internet access unstable, they turned to Sinch MessageMedia for an SMS-based communication solution to help mobilize community clean-up efforts.

Sinch MessageMedia set up an account within two hours and provided 20,000 free SMS credits, enabling the team to send messages quickly to volunteers during the crisis. The campaign helped more than 800 people organize and support the flood recovery, showing how SMS can be highly effective when traditional communication channels are unavailable.

Byron Bay

Ben Gray

Byron Bay