Case Study: Revive Financial boosts debt support and engagement with Sinch MessageMedia

Financial service uses two-way SMS to help people out of debt – and gets 35% CTR

Revive Financial helps individuals and businesses work through debt with personalized support, but needed a better way to overcome the embarrassment and anxiety many customers feel when discussing money. To improve responsiveness and make sensitive conversations easier, Revive Financial turned to Sinch MessageMedia and its SMS for HubSpot integration.

Using Sinch MessageMedia’s two-way SMS and conversational messaging tools inside HubSpot, Revive Financial can send automated, personalized texts, track conversations centrally, and support customers in real time. The results have been strong: more than 9,000 inbound messages in a year, up to a 35% click-through rate, and over 2,500 5-star reviews.

Revive Financial

James O’Neile

Chief Marketing and Digital Officer