Case Study: Camp Quality boosts event attendance with Sinch MessageMedia

Event reminder SMS boosts attendance rates for cancer charity

Camp Quality, a non-profit supporting children diagnosed with cancer, needed a more efficient way to manage event communications in Salesforce. They were spending too much time manually exporting contact lists to their existing SMS provider and wanted a seamless SMS integration, so they chose Sinch MessageMedia’s Salesforce integration, Mercury SMS, for its value, nonprofit discount, and local support.

With Sinch MessageMedia’s Mercury SMS integration, Camp Quality could send event invites, reminders, and group messages directly from Salesforce with minimal staff effort. The solution improved attendance rates at their events, reduced manual work, and helped the charity manage resources more effectively by lowering reliance on waitlists and vendor commitments; they also began using automated volunteer SMS reminders to drive similar results.

Camp Quality