Case Study: Mower Parts Plus cuts phone time 50% with MessageDesk

How Mower Parts Plus stopped leaving voicemails and cut daily phone time by over 50% with MessageDesk's business text messaging

Mower Parts Plus, a small business selling and servicing lawn mower parts, was struggling with inefficient phone communication. They spent hours each day on calls and found that voicemails were ineffective, as their landscaper customers rarely listened to them. To solve this, they turned to the vendor MessageDesk for its business text messaging service.

By implementing MessageDesk, Mower Parts Plus used templated texts to send service updates, which drastically reduced phone calls. The solution from MessageDesk cut their daily phone time by over 50% and led to a 37% increase in Google Reviews in just one month, significantly improving their customer communication and online reputation.

Mower Parts Plus

Susan Williams

Co-owner