Case Study: Ace Sanitation reduces accounts receivable and boosts Google reviews with MessageDesk

How ACE Sanitation reduced accounts receivable by 80% and got more Google reviews using MessageDesk

Ace Sanitation, a locally owned sanitation company, was facing challenges with high accounts receivable and frequent missed trash pickups. They also lacked accurate records of customer conversations and needed more Google reviews. To address these issues, they turned to MessageDesk for its business text messaging service.

MessageDesk implemented a solution using text messages to send weekly trash reminders, monthly invoices with payment links, and requests for reviews. This resulted in an 80% reduction in accounts receivable, significantly fewer missed pickups, and a reduction in customer service calls. By using MessageDesk, Ace Sanitation improved operational efficiency and customer communication.

Ace Sanitation

Mitch

Owner