Case Study: William Penn Foundation improves accessibility and community engagement with Message Agency

William Penn Foundation streamlines grant updates with Message Agency’s Salesforce-integrated website

The William Penn Foundation, a major Philadelphia-based philanthropic organization, faced the challenge of an outdated and difficult-to-navigate website that no longer reflected its new strategic vision and community-focused rebrand. Their site failed to effectively communicate updated grant programs and was not accessible for potential grantees seeking information. They selected Message Agency as their design, messaging, and development partner to address these issues.

Message Agency redesigned the website with a focus on accessibility and user experience, integrating it with Salesforce to automatically pull in current grant data. The solution included a flexible content management system and intuitive filters for users. The new site successfully delivered a more engaging, user-friendly digital presence that allows the foundation to efficiently manage content and better serve its community, solidifying its position as a philanthropic leader.

William Penn Foundation