Case Study: New Hampshire Center for Nonprofits streamlines complex member management with Message Agency

New Hampshire Center for Nonprofits streamlines complex membership management with Message Agency

The New Hampshire Center for Nonprofits, a member-driven organization, faced the challenge of managing complex operations with an outdated Drupal 7 CMS and an insufficient CiviCRM system. Their small staff needed to automate business processes and streamline data management for memberships, events, and job postings. They engaged Message Agency to replace both systems and implement a new brand.

Message Agency architected a Drupal 9 and Salesforce integration that streamlined business processes and automated previously manual functions. The solution included a robust member portal with personalized content, enhanced job posting features, and improved data management. This allowed the Center's staff to operate more efficiently and provided a significantly improved experience for their members.

New Hampshire Center for Nonprofits