Case Study: 2Life Communities strengthens resident and volunteer engagement with Message Agency's Drupal-Salesforce portals

2Life Communities modernizes digital engagement with Message Agency after 5+ years of partnership

2Life Communities, a leading provider of affordable senior housing, faced operational challenges due to data siloed across multiple platforms. This made it difficult to consistently engage their diverse audiences, which include residents, volunteers, and donors. They engaged Message Agency to modernize their web infrastructure and data systems, specifically seeking a Drupal-Salesforce integration to create a single source of truth.

Message Agency implemented a bi-directional Drupal-Salesforce integration and built dedicated portals for residents and volunteers. This solution automated workflows, reduced administrative burdens, and provided users with self-service tools. The project resulted in more personalized engagement, streamlined data tracking, and scalable systems that support 2Life's mission, freeing up staff to focus on higher-impact work.

2Life Communities