Case Study: State Government achieves deeper situational awareness and faster MQ issue detection with meshIQ AutoPilot

State Government - Customer Case Study

State Government was monitoring a distributed WebSphere MQ environment and replaced Candle’s PathWAI with meshIQ’s AutoPilot to address gaps in detection and usability. They sought deeper data tracking, easier-to-build rules and a more intuitive interface after Candle missed correlated process failures that allowed messages to accumulate unseen.

meshIQ implemented AutoPilot policies and correlated monitoring (including Trigger monitor and Lister processes), giving the State Government clearer drill-down, more flexible rules and better event correlation. As a result, meshIQ’s solution consistently improved situational awareness, faster identification of related process failures, and prevention of message buildup that previously went undetected.