Case Study: Fortune 500 Financial Technology Company achieves proactive fraud detection and regulatory compliance with meshIQ (Nastel AutoPilot)

Fraud Detection & Regulatory Compliance Tooling For Financial Services

Fortune 500 Financial Technology Company, a leading provider of payments, processing, risk and compliance solutions for more than 16,000 clients, needed more flexible, reliable bill payment monitoring and fraud-detection tooling to meet hundreds of client SLAs and prevent revenue loss from poor performance. To address gaps in detecting and diagnosing issues across mainframe, UNIX, Linux and Windows platforms, the company selected meshIQ’s AutoPilot monitoring solution to provide the deep, real-time visibility and rules-based alerts required for critical payment and fraud workflows.

meshIQ implemented AutoPilot in a high-availability Windows configuration to deliver top-down business views with on-demand drilldowns, complex-event processing, and real-time status and trend displays. The solution enabled proactive detection of MQ and infrastructure problems before they impacted production, reduced errors and overall risk, lowered support costs, and improved SLA compliance and service quality—preventing lost revenue and allowing faster verification of threshold values and quicker problem resolution.