Case Study: Pathways Financial Credit Union doubles loan throughput with MeridianLink

Pathways Financial Credit Union - Customer Case Study

Pathways Financial Credit Union, a roughly $500 million‑asset Fannie Mae lender in Ohio that originates about $90 million (≈450 loans) annually, needed a modern loan origination system because their prior core providers lacked the flexibility, data analytics, mobile friendliness and control required to support their volume. They selected MeridianLink—using MeridianLink Consumer (formerly LoansPQ®) for consumer lending and MeridianLink Mortgage (formerly LendingQB®) for mortgage—to address those gaps.

MeridianLink delivered automated decision engines, a mobile‑friendly API portal, a configurable Business Rules Engine, broad third‑party integrations and the PriceMyLoan feature to improve member experience and system controllability. The vendor’s solution went live on time and on budget and produced measurable gains: about 20% more loans are underwritten by the system, mortgage throughput has effectively doubled, and Pathways realized notable time savings and reduced manpower needs.

Pathways Financial Credit Union

Curtis Onofri

Vice President of Lending