Case Study: City of Fort Lauderdale achieves digitized training records and increased engagement for desk and deskless employees with Meridian Knowledge Solutions

Transforming Training to Navigate the Digital Seas City of Fort Lauderdale & Meridian LMS™

The City of Fort Lauderdale faced a challenge digitizing a wide range of HR training and compliance tasks that were previously managed with paper records. With a large population of deskless workers and high turnover among desked staff, the city struggled with low training participation, limited reporting insights, and a heavy administrative burden on HR.

Fort Lauderdale implemented Meridian’s LMS with Single Sign‑On, OpenSesame content integration, and blended-learning features, plus AI-driven course recommendations and an internal “Learn-a-Thon” to drive adoption. The result was faster, easier access to training, higher course completions and employee engagement, centralized and defensible training records, reduced turnover, and a scalable foundation (LauderLearn) for ongoing digital learning and compliance reporting.

City of Fort Lauderdale

Patricia Palmer

Learning and Development Specialist