Case Study: Zoom expands its TAM and saves hundreds of engineering hours with Merge

zoom saves hundreds of engineering hours with Merge

The customer, Zoom, an interview intelligence platform, faced the challenge of scaling its product by building deep integrations with numerous Applicant Tracking Systems (ATS). Building and maintaining these integrations in-house was a time-consuming process that took weeks per integration, so they sought a third-party solution. They chose to use the ATS Unified API from the vendor Merge.

By implementing Merge's Unified API, Zoom quickly added over 10 ATS integrations and gained access to comprehensive integration observability tooling. This solution saved them hundreds of engineering hours and months of development time. Furthermore, the expanded integration coverage allowed Zoom to pursue a much larger set of potential customers, exponentially increasing their total addressable market (TAM).

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