Merge
59 Case Studies
A Merge Case Study
Windmill, an AI-powered performance management platform, faced a significant challenge in building and maintaining HRIS integrations in-house. The process was complex, costly, and slow, with outdated API documentation and lengthy partnership requirements from providers delaying their time to market. This prevented them from meeting customer demands during sales conversations. They turned to Merge and its HRIS Unified API to overcome these obstacles.
By implementing Merge's solution, Windmill launched over 50 HRIS integrations in under one week, a process that would have taken their team an estimated six months to complete alone. This 24x faster launch time allowed them to immediately say "yes" to every integration request from prospects. As a direct result, Windmill increased their close rate by 30%. Merge's reliable data sync also provided the up-to-date employee information necessary to power their AI agent effectively.