Case Study: Telnyx launches market-leading Voice AI agent integrations with Merge

Telnyx saves 100s of engineering hours with Merge

Telnyx, a voice AI company, faced the challenge of connecting its AI agents to numerous third-party MCP tools, a process that was highly time and resource intensive for its engineering team. To avoid diverting resources from their core product, they sought a third-party solution and chose Merge Agent Handler from vendor Merge.

By implementing Merge's solution, Telnyx integrated its voice AI agents with dozens of MCP servers in under a week. This saved Telnyx hundreds of engineering hours on development and maintenance, allowing their team to focus on their core platform. The integrations provided by Merge enabled Telnyx to deliver a market-leading, connected voice AI agent, which significantly increased demand from enterprise customers.

Telnyx