Merge
59 Case Studies
A Merge Case Study
Sendoso, a leading corporate gifting and direct mail platform, faced a significant challenge in meeting growing customer demand for HRIS integrations. Building these integrations in-house had historically required immense time and resources, taking nearly five years to develop 25 for other software categories. To overcome this, they turned to Merge and its Unified API platform to efficiently scale their integration offerings.
By implementing Merge's solution, Sendoso was able to bring over 25 HRIS integrations to market in just six weeks, a process 43 times faster than their previous in-house efforts. This allowed their customers to automatically sync employee data and automate gifting workflows, saving users several hours per week by eliminating manual processes. The integrations, powered by Merge, quickly became a critical tool for client acquisition and retention, resulting in an upsell within the first week of offering them.