Case Study: Leapsome saves engineering time and boosts retention with Merge

Leapsome adds 60+ integrations in a week with Merge

Leapsome, an AI-native HR platform, faced the challenge of scaling its integrations to support its growing product suite. Building and maintaining HRIS and ticketing integrations in-house would have required significant engineering resources, pulling their team away from core product development. They turned to Merge and its Unified API to solve this problem.

By implementing Merge, Leapsome launched over 60 HRIS and ticketing integrations in less than a week, a process that would have taken an engineer the same amount of time to build just one. This saved hundreds of engineering hours and accelerated their launch by several months. Furthermore, the integrations became a key retention driver, as customers using a Merge integration were 20% more likely to renew their subscription.

Leapsome