Case Study: Firstbase increases HRIS integration adoption with Merge

How Firstbase increased integration adoption 300% by switching from an embedded iPaaS to Merge

Firstbase, an IT asset management company, used an embedded iPaaS to build HRIS integrations for onboarding and offboarding, but each integration required weeks of work and heavy custom data transformation logic. The team needed a more scalable way to support the HRIS systems their customers relied on.

By switching to Merge’s Unified API and Merge Link, Firstbase was able to add 70+ HRIS integrations in days, including Workday, BambooHR, Namely, and HiBob. With Merge, the company increased integration adoption by 300% and improved customer retention, while also using Merge’s Field Mapping to handle custom data at scale.

Firstbase

Shubham Bansal

Vice President of Engineering