Case Study: 15Five speeds up integration issue resolution with Merge

How 15Five addresses integration issues 4 days faster with Merge

15Five, a strategic performance management platform, needed a better way to manage HRIS integrations for its customers. The team had built some integrations in-house and relied on another third-party tool, but both approaches created support headaches, limited visibility into issues, and consumed too much engineering time.

Using Merge’s HRIS Unified API and Field Mapping, 15Five launched 10 integrations including UKG, ADP, and BambooHR, while also centralizing integration management and troubleshooting. With Merge’s Integration Observability and support, 15Five cut integration-related resolution time by 4 days on average and reduced development cycle timelines for integration work by half or more.

15Five

Laura Cristobal Boyer

Senior Product Manager