Case Study: TelQ achieves a modern, more user-friendly SMS platform with Merge Development

Turning TelQ's outdated product design into an outstanding one

TelQ, a provider of an essential SMS tool for businesses, faced the challenge of an outdated product design that needed improvement to enhance user-friendliness and visual appeal. They partnered with vendor Merge Development, which employed services including Product UX Discovery, Product Design, and UI/UX Design to address these issues.

Merge Development conducted a comprehensive UX audit and competitor analysis to modernize the platform. They simplified the test creation process and untangled the complex data table filters, significantly enhancing the user experience. The result was a streamlined, visually distinctive platform that aligned with modern design standards and met client expectations, ensuring TelQ remained a top-notch choice for its users.

TelQ

Oleg Makarov

Chief Executive Officer