Case Study: Guard Home Warranty streamlines home protection management with Merge Development

Guard Home Warranty Design and development for a new era of home protection

Guard Home Warranty approached Merge Development with the goal of improving how people manage home warranty claims, starting with a website redesign. The challenge quickly expanded beyond a simple site refresh into the need for a comprehensive, multi-role portal to serve homeowners, realtors, insurance agents, and their own internal team.

Merge delivered a complete solution that included new branding, a redesigned website, and a custom user portal developed with no-code tools like Webflow and WeWeb. The result was a centralized hub that simplified claim filing and account management, significantly enhancing the user experience. While specific metrics were not tracked in a B2B context, Guard Home Warranty highlighted the enhanced partner experience with industry-leading features like dynamic claim data and real-time approval insights.

Guard Home Warranty