Case Study: CoinLedger achieves better tax UX and higher conversions with Merge Development

Effortless tax calculation simplifying crypto taxes with intuitive software design

CoinLedger, a cryptocurrency tax calculation software, faced challenges with an outdated application that hindered usability and required a major UX overhaul. They partnered with software design vendor Merge Development to enhance their product's visual appeal and user experience.

Merge Development conducted a thorough analysis and redesigned the user interface, creating over 400 mockups to build an intuitive and aesthetically pleasing solution. This collaboration led to a 28% decrease in support tickets, a twofold increase in conversion rates, and a 4.8 out of 5 rating on TrustPilot, positioning CoinLedger as a leading solution in its industry.

CoinLedger

David Kemmerer

Co-Founder and CEO