Case Study: Steigenberger Hotel Group streamlines budgeting and forecasting with Mercur Business Control

Planning and reporting for hotel and restaurant management

Steigenberger Hotel Group, a major hotel group with more than 80 hotel and restaurant businesses, needed a consistent way to manage budgeting, forecasting, reporting, and planning across its locations. Mercur provided Mercur Business Control and Mercur Web Deploy to support the group’s central controlling team and local managers with integrated performance management.

With Mercur Business Control, Steigenberger built driver-based budgeting and forecasting, consolidated reporting, ERP-based actuals updates, and strategic planning for a three-year horizon and capital expenditure planning. The solution enabled managers at every site to enter and monitor data with shared definitions and automated recalculations, improving transparency, speeding up forecasting, and giving the group instant consolidated views down to individual cost centers.

Steigenberger Hotel Group

Udo Merting

Group Director Controlling and Reporting