Case Study: Municipality of Rotterdam achieves smarter, more efficient procurement with Mercell

Municipality of Rotterdam manages 525 tenders with Mercell

The Municipality of Rotterdam, a major public purchaser in the Netherlands, sought to digitize and streamline its extensive procurement processes to reduce administrative burdens and increase efficiency. To meet this challenge, they partnered with the vendor Mercell, utilizing its e-procurement software platform to manage European tenders and a dynamic purchasing system.

Mercell's solution provided a secure, integrated e-procurement system that automated key administrative tasks and connected with the municipality's Oracle system, significantly reducing manual data entry. The results included the efficient management of over 2,000 active tenders, the implementation of automated "robots" for supplier onboarding, and a major gain in process efficiency. Mercell's collaboration and ongoing support were also highlighted as key factors in the success of the partnership.

Municipality of Rotterdam