Case Study: Tendam achieves improved in-store conversion with Mercaux

Tendam boosts in-store conversion across 3 brands with Mercaux

Tendam, a major retail group, partnered with Mercaux to digitally transform its stores and meet the expectations of the connected consumer. Their challenge was to provide a more personalized customer experience and future-proof their business across multiple brands.

Mercaux implemented a suite of in-store solutions including an endless aisle for omnichannel fulfillment, styling and bundling tools, and product storytelling. This allowed Tendam's sales associates to improve customer service and boost sales. As a result, Mercaux helped Tendam achieve an improved in-store conversion rate across its three participating brands.

Tendam