Case Study: Saint-Gobain streamlines skills management and authorizations with Mercateam

Saint-Gobain cuts skills audit time from 20 minutes to 3 with Mercateam

The customer, Saint-Gobain, a global industrial group in sustainable construction, faced challenges with inconsistent skills management across its multiple sites. Different managers used their own methods, leading to inefficient training, difficulty tracking expiring authorizations, and uncertainty when assigning tasks. To address this, Saint-Gobain partnered with the vendor Mercateam to implement a digitized skills management system.

Mercateam provided a centralized platform to standardize competency matrices, track authorizations with automated alerts, and manage on-the-job training. The solution, rolled out via a pilot site, used practical features like QR codes on workshop tablets for easy operator access. The results for Saint-Gobain included a unified view of skills, significant time savings in audits, and enhanced versatility planning. Mercateam helped reduce audit preparation time for skills from 20 minutes to just 3 minutes at one subsidiary.

Saint-Gobain