Case Study: a Western European multinational in beauty care and laundry & home care achieves centralized, highly accurate global payroll with Mercans

Beauty care and Laundry & Home care - Customer Case Study

Mercans worked with a Western European multinational in beauty care and laundry & home care operating across 12 entities in 8 countries in the UAE, Saudi Arabia, Algeria, Tunisia, Morocco, Egypt, South Africa, and Nigeria. The customer was struggling with a fragmented payroll landscape of local teams and multiple providers, manual spreadsheets, inconsistent processes, and limited visibility and control, which created error-prone processing and compliance challenges.

Mercans implemented global managed payroll outsourcing services on its HR Blizz platform, integrating HRMS and time-and-attendance systems, automating payroll inputs and calculations, and standardizing reports, controls, and statutory filings. The project consolidated payroll into a single regional shared services model, reduced internal resource needs, improved data privacy and compliance, and delivered 99.9% payroll accuracy targets, 100% timeliness, and 100% statutory filing accuracy.