Case Study: Xero builds a global mentoring community with Mentorloop

Xero expands Mentor Match to North America with Mentorloop and 422+ participants

Xero, a global small business platform, faced significant industry challenges including skill shortages, high attrition, and burnout within its community of accountants and bookkeepers. To address this, they launched the Mentor Match program, powered by the mentoring software from Mentorloop, to foster connection and provide role models for their partners.

Using Mentorloop's platform, Xero scaled its mentoring program with structured milestones, dashboards for visibility, and a seamless user experience. The results were compelling, with over 422 participants, an 80% match rate, and 4.8/5 post-meeting survey scores. The program successfully expanded from Australia to North America, delivering profound personal and professional impacts for its community and transforming the future of the industry.

Xero