Mentorloop
24 Case Studies
A Mentorloop Case Study
Philip Morris International (PMI) faced the challenge of having informal, siloed, and unstructured mentoring that lacked governance and prevented cross-functional and cross-cultural collaboration. To formalize and globalize its employee development, PMI implemented the Mentorloop mentoring software to power its new iGrow Mentoring Program.
Using Mentorloop, PMI created a global, inclusive program that connected thousands of employees across 82 countries. The results were significant, with 59% of participants reporting increased job satisfaction, 46% seeing improved job performance, and 89% becoming better at fostering a sense of belonging. The program successfully broke down regional and departmental silos, fostering empathetic leadership and understanding across the global workforce.