Case Study: ILSC achieves real-time global reputation monitoring and crisis prevention with Mention

How ILSC Monitors Their Global Reputation with Mention

ILSC is a global group of language schools and vocational programs with campuses in Canada, the USA, Australia and India, serving students from 100+ countries. With a distributed presence and a need to protect their reputation, their digital marketing team needed an easy, affordable way to monitor brand mentions across languages, compare market performance, and react quickly to feedback to prevent issues from escalating.

They adopted Mention to track multilingual mentions of their schools and colleges, generate monthly reports accessible to the whole team, and receive Pulse alerts for potential crises. As a result they can compare market conversation, identify influencers, and intervene quickly when needed—helping maintain a largely positive online presence (about 99% positive mentions) and streamline crisis prevention.

ILSC

Maria Paula Murad

Digital Marketing Manager