Case Study: Groupe BPCE achieves customer-centric digital banking at scale with Meniga

Groupe BPCE boosts app store rating to 4.7 with Meniga

Groupe BPCE, the second-largest banking group in France, faced a challenge in its digital transformation. Following a merger, it needed to consolidate and enrich transaction data from two different core banking systems to create a seamless and personalized mobile banking experience for its large customer base. The company partnered with vendor Meniga to find a solution.

Meniga implemented its platform to consolidate, standardize, and enrich transaction data at a massive scale. The solution provided features like transaction categorization, advanced search, and real-time personalized insights. As a result, Groupe BPCE's mobile app rating dramatically increased from 2.2 to 4.7 stars, and it now engages 11 million highly active digital customers while processing 45 million transactions daily.

Groupe BPCE