Case Study: MainPlus achieves 4× faster growth and scalable 24/7 maintenance with Mendix

MainPlus Achieves Business Growth Four Times Faster with Mendix

MainPlus, a property and real-estate maintenance service provider, needed to digitize its end-to-end maintenance process — from request intake to invoicing and reporting — because its legacy MainFlow app was inflexible and hitting a hard limit of 150,000 requests per year, which blocked the company’s growth and operational flexibility.

Working with ITVisors on the Mendix low-code platform, MainPlus built MainFlow 3.0 in one year (vs. four previously), delivering tenant self-service, full ERP and tablet integration for maintenance partners, and automated workflows. The result: scalable operations beyond the old request cap, reduced call-center workload, 24/7 service, four-times-faster development (recovering three years of growth), and the ability to onboard customers internationally in about one month.

MainPlus