Case Study: CasinoSoft achieves faster, more flexible compliance management with Mendix

Game-Changing Compliance Management Transforms Casino Operations

CasinoSoft, a casino compliance software provider, faced growing pressure to help casinos meet complex and constantly changing regulations like Title 31 while replacing paper-based processes and coping with post-pandemic staffing shortages. The company chose Mendix and its low-code development platform to rebuild its flagship application, ComplianceCore, so it could deliver a more flexible, modern solution with easier integration and customization.

With Mendix, CasinoSoft added capabilities such as biometric authentication, IoT-enabled cash dispensers, audit assistance, and streamlined workflows that automate manual compliance tasks. The impact has been significant: jackpot payout times dropped from 20 minutes to about 2 minutes, staff can complete formerly manual work in a single entry, and casinos save roughly 4 FTEs of effort. CasinoSoft now supports nearly 80 million transactions annually and continues to scale across more properties and states with Mendix.

CasinoSoft

Matt Montano

Chief Executive Officer