Case Study: DigitalRisk achieves automated loan assignment in minutes with Mendix

A Mendix Case Study

Preview of the DigitalRisk Case Study

Digital Risk Empowers Julio Salazar to Become a Dev Lead

Digital Risk, a mortgage services firm, faced a major operational bottleneck: thousands of daily loan requests were being routed and assigned manually using a legacy .NET tool that lacked customization or intelligent routing. The company created a new rapid-development role to speed delivery and bridge the gap between business needs and IT capabilities.

Senior Business Solutions Engineer Julio Salazar used the Mendix low-code platform to build a multi-tenant loan-assignment application that factors compliance rules, user skills, language, capacity and pipeline. The automated solution cut assignment time from days to minutes, freed headcount for higher-value work, enabled rapid business-driven iterations, and improved customization and scalability across clients.


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DigitalRisk

Julio Salazar

Senior Business Solutions Engineer


Mendix

233 Case Studies