Case Study: Cognia improves customer engagement with Mendix

Accelerated Solution Delivery Improves Customer Engagement

Cognia, a 125-year-old education accreditation and assessment organization, needed to modernize its customer-facing systems and create a centralized portal for teachers, administrators, and students. With aging Java/.NET-based systems and limited development resources, Cognia turned to Mendix low-code to build a new customer engagement platform, Cognia Home, on a one-year timeline.

Using Mendix, Cognia and implementation partner EPI-USE delivered Cognia Home in just nine months, three months ahead of schedule. The platform now supports more than 45,000 users, unified fragmented services into a single digital experience, and improved development speed by at least 4.5x versus traditional timelines, while reducing support calls and enabling users to complete tasks like account changes in just two clicks.

Cognia

Scott Davidson

Vice President of Teacher Development