Case Study: 1000hands achieves efficient e-commerce workflows in real estate with Mendix

1000hands AG Delivers Efficient E-Commerce Workflows in Real Estate

1000hands AG, a leading German surveying company, needed a more robust and scalable way to expand its real estate services online, especially for smaller projects like affordable floor plan creation. Its existing self-built website and legacy development setup were no longer enough to support new workflows, customer-facing configurators, and the difficulty of finding and retaining skilled programmers. To address this, 1000hands turned to Mendix and its low-code development platform.

Mendix helped 1000hands build a modern e-commerce platform for floor plans, area calculations, surveying services, and energy certificates, complete with template selection, customization, file uploads, real-time pricing, invoicing, and workflow automation. The new system streamlined ordering into four steps and improved back-office handling, enabling the team to process up to 300 orders per day, with each employee handling as many as 20 orders daily. Early customer feedback was strongly positive, and 1000hands reports a customer retention rate above 90% for professional clients, highlighting the impact of Mendix.

1000hands

Christian Huthmacher

Chief Executive Officer