Case Study: roclub achieves safe, reliable medical device software updates with Mender

Roclub boosts software update security by 250% with Mender

Roclub, a medical technology company based in Berlin, develops a tele-operation platform that allows clinicians to remotely control diagnostic imaging hardware like MRI and CT scanners. Their challenge was that their initial manual, Ansible-based software update process was fragile, insecure, and unable to scale with their rapidly growing fleet of devices. This posed a significant risk to patient safety, device uptime, and their ability to meet strict US and EU medical device regulations. They needed a fail-safe, secure, and automated over-the-air (OTA) update solution.

The vendor Mender provided its OTA software update platform. The solution integrated seamlessly with Roclub's existing NVIDIA Jetson hardware and AWS IoT Core, delivering automated fleet-wide updates with a fail-safe A/B partition architecture for automatic rollback. This ensured device uptime and safety. As a result, Roclub's satisfaction with the time required to release software improved from 3/10 to 9/10, and their software update security rating increased by 250%. Mender also provided the audit trails needed for regulatory compliance and a scalable infrastructure to support their projected growth to over 23,000 devices.

Roclub