Case Study: Sapiens achieves reduced costs and improved customer experience with Mend

Mend Helps Sapiens Reduce Costs and Improve Customer Experience

Sapiens, a global provider of insurance software with over 2,500 employees and nearly 40 years in the industry, relies on open source across its R&D teams to accelerate development. As a public company serving regulated financial and insurance customers, Sapiens needed to disclose open source components and meet strict compliance requirements (e.g., Sarbanes‑Oxley, HIPAA, NIS), but manually tracking licenses and vulnerabilities was slow, costly, and took about three days to produce required reports.

Sapiens adopted Mend, a SaaS solution that integrates with existing tools like Maven and Jenkins to automatically inventory components, provide license and risk analysis, and deliver vulnerability/version alerts. Integration was quick, reports are available with one click, and the automation lowered total cost of ownership, freed engineering resources, improved compliance, and significantly enhanced the customer experience by enabling immediate, detailed open source reports.

Sapiens

Gil Maletski

CTO