Case Study: Deutsche Bahn streamlines translation workflows with memoQ

Deutsche Bahn - Customer Case Study

Deutsche Bahn, a major German railway company, sought to streamline its localization processes for its in-house language services department. Their project managers were previously burdened with manually creating and managing translation projects, a time-consuming and error-prone method. They needed a translation management system (TMS) that could automate workflows while ensuring strict compliance with their data protection policies. They selected the vendor memoQ to address these challenges.

The solution from memoQ was fully integrated into Deutsche Bahn's existing workflow management system, keeping all translation data secure on their own servers. Key features like project templates automated project creation, and machine translation plugins were customized to meet corporate data requirements. The implementation by memoQ led to significant efficiency gains, freeing project managers from monotonous tasks to focus on quality and complex customer needs. This resulted in improved translation quality, higher customer satisfaction, and a more productive localization process.

Deutsche Bahn

Andreas Kahle

Project Engineer