Case Study: reMarkable accelerates releases and improves device reliability with Memfault

reMarkable shortens release cycles by 3x with Memfault

reMarkable, a premium hardware company known for its paper-feel tablets, faced challenges scaling its software operations due to a fragmented set of over 15 internal tools for updates and diagnostics. This inefficient system created operational bottlenecks and risks, especially for over-the-air (OTA) updates, which the CTO described as an existential threat. They selected Memfault to consolidate these critical functions into a single, scalable platform.

Memfault provided reMarkable with a unified system for OTA updates and device observability. The solution enabled precise update rollouts, deep performance monitoring, and efficient debugging. This resulted in a 3x faster release cycle, a 30-40% reduction in post-release hotfixes, and freed up engineering resources equivalent to 5-10 engineers, allowing the team to focus on innovation.

Remarkable