Membrain
21 Case Studies
A Membrain Case Study
Stabtech, a Swedish contracting company specializing in foundation-related services, needed a better way to manage growing customer relationships as they expanded into a new business area, shoring. They wanted a flexible CRM and case management solution that could handle different customer types and support multiple departments from prospecting through project delivery. Membrain was chosen for its adaptability and ability to follow up and visualize activity.
Membrain provided a highly customizable platform that Stabtech could adjust themselves, including process steps, fields, labels, and templates, without relying heavily on the vendor. As a result, Stabtech now uses Membrain across the entire company, including technicians using Membrain Go in the field, with one system supporting everything from sales to project execution. The main impact was operational efficiency and easier everyday work for employees, though no numeric metrics were reported.
Emil Belfrage
Chief Executive Officer