Case Study: Casall boosts sales and customer communication with Membrain

Increased Sales and Improved Relationships When Casall Digitalized Their Customer Journey

Casall, a holistic sports training and apparel company, faced challenges in maintaining long-term customer relationships and ensuring consistent follow-up on sales opportunities. They sought a CRM solution to improve their customer journey and provide their sales team with better tools. They partnered with the vendor Membrain, implementing their sales enablement CRM platform.

By implementing Membrain's CRM and integrating it with Oneflow for digital contracts, Casall created a seamless customer experience from initial contact to closing a deal. The solution from Membrain led to a significant increase in communication with customers. This resulted in Casall closing more sales projects and achieving a much better response rate from their customers, directly improving their sales outcomes and relationships.

Casall

Stuart Lascelles

Head of Sales & Marketing