Case Study: University Risk Management & Insurance Association streamlines membership management and boosts revenue with MemberSuite

University Risk Management & Insurance Association - Customer Case Study

The University Risk Management & Insurance Association (URMIA) faced a risky reliance on a custom-built member database and a costly, ill-fitting interim AMS that left the organization dependent on a single technical expert. URMIA needed an association management solution that supported both individual and organizational memberships with benefits that flowed between them, and selected MemberSuite for its affordable, configurable AMS platform.

MemberSuite’s configurable system let URMIA rework membership rules, member-portal forms, administrative 360-views, event registration, sponsorship tracking and billing without costly custom code. Using MemberSuite, URMIA implemented seven tiers of institutional membership (plus two business tiers), made membership changes with no member downtime, improved revenue generation and collection rates, reduced dedicated collections staffing, and boosted staff productivity and data reliability.

University Risk Management & Insurance Association

Ronna Papesh

Website & Database Administrator