Case Study: FSA Management Group achieves unified, streamlined AMC operations with MemberSuite

How MemberSuite Helps FSA Management Group Meet the Different Needs of their AMC Clients

FSA Management Group, an association management company serving nonprofit clients for more than 40 years, needed a modern, flexible association management system that could handle diverse client needs—events, awards, certifications, member directories—and let AMC staff work across multiple client accounts without juggling different platforms. FSA selected MemberSuite’s Association Management Software to provide a single, configurable AMS that could be configured per client and integrate with their websites and CMS.

MemberSuite implemented modules for certification tracking, awards, events, reporting, API-driven member portals and a unified database, letting FSA staff toggle between client consoles with one login and enabling members to self-serve certification status and directory searches. FSA has used MemberSuite for more than six years; all but one of their fully managed clients now run on MemberSuite, and the platform has streamlined finance processes (GL mapping and reconciliation), accelerated awards and event workflows, supported scheduled reports and mass updates, and improved data visibility for decision-making.

FSA Group Management

Candice Zavatsky

Director of Programs & Membership